ST LOUIS - Carnival Corp CEO Arnold Donald has been looking beyond the Covid-19 pandemic to visualise what the cruise industry will look like when it gets back to sea.
In an interview published by TravMedia, Mr Donald said he was confident his industry would return “like cruisers to a buffet line”.
He cited the large base of loyal supporters who made up the bulk of the 30 million who cruised last year and strong demand for bookings through 2021.
“I think in the early going there will be enough people who love cruising to fill the ships,” Mr Donald said. “There’s no question that with the amount of media attention around cruising, there are people who have never done it having second thoughts at this point in time.
“But consistent delivery of experience and exceeding expectations has always been our formula. The industry was wildly successful before this and I’m quite confident we will return to that level of success over time.”
In the meantime, Carnival Corp. has taken steps to strengthen liquidity by introducing a combination of layoffs, furloughs, reduced work weeks and salary reductions.
“These moves will contribute hundreds of millions of dollars in cash conservation on an annualised basis,” the company said in a statement.
Carnival Corp, which temporarily suspended cruise operations in mid-March, said employees will be affected across the entire company, including senior management.
Carnival Corp. said it continues to pay commission on cancelled cruises and on future cruise credits when guests rebook.