JAKARTA - Lion Air has restarted domestic flights after closing down operations for five days on 5 June because passengers were not complying with the airline’s travel protocols under Covid-19.
The group said in a statement that passengers were unable to travel because they did not complete the required documents and conditions,
including documenting a recent health check-up and presenting paperwork confirming their need to travel.
Indonesian subsidiaries Batik Air and Wings Air (Indonesia) also suspended all operations on 5 June.
On its website, announcing the 10 June restart of operations, Lion Air urged passengers to pay attention to the validity period of their medical documents.
The airline also stipulated that passengers must wear a mask before the flight, while onboard the plane until landing, and on arrival and exit from the airport.
Travellers were also urged to:
- Arrive at least four hours before flights at Soekarno-Hatta International Airport.
- Show a valid identification card (KTP or other ID).
- Wash hands with soap or use a hand sanitiser.
- Follow social distancing rules in the airport terminal.
- Maintain cleanliness while on board.
- Follow the flight crew’s directions.