Emirates tweaks ticket cancellation policy
Emirates passengers who have been forced to scrap travel plans as a result of the coronavirus pandemic can now extend the validity of their ticket for 24 months from the date of the original booking, the airline has announced. The option is available for those who have booked a ticket before May 31 for travel on or before August 31, 2020.
IHG brings Regent to Shanghai
IHG has signed a management agreement with Shanghai 21st Century Hotel Co., Ltd. for its iconic property located in Lujiazui, Shanghai. From 16 May 2020, the hotel will be officially branded as Regent Shanghai Pudong. Under the deal, IHG will also take over the management of its luxury apartments, which sit above the hotel in the same tower.
Crystal delays maiden voyage
Crystal Expedition Cruises has postponed the launch of its luxury expedition ship, Crystal Endeavor following the temporary closure of the MV Werften shipyards in Germany, which halted operations to protect its employees during the COVID-19 pandemic. Crystal has cancelled all scheduled itineraries through 31 October 2020. The ship’s maiden voyage will now be the Tasmania & Fjords of New Zealand 14-night cruise embarking on 14 November 2020.
Accor looks after its own
Hotel operator Accor has prioritised the mental and physical well-being of its staff through a range of programmes and apps that can be used at home. “Everyone is talking about the medical impact of this virus, but the reality is that this period of isolation and great change is also having a huge impact on mental health and it’s important that we recognise that,” said Michael Issenberg, chairman and CEO Accor Asia Pacific.
More time out for HK Express
HK Express will extend its short-term flight suspension to 18 June 2020, in response to the latest development of the COVID-19 pandemic and travel restrictions imposed by governments around Asia Pacific.