HotelsPartnership with insurance giant gives guests access to telemedicine

Hotel group offers guests safe ‘shelters’

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Accor wants guests to feel ‘All Safe’
Accor wants guests to feel ‘All Safe’

PARIS - Accor has struck a partnership with insurance giant AXA to help guests look upon 5,000 Accor hotels worldwide as safe “shelters” during the coronavirus pandemic.

From July, the partnership will enable Accor guests to benefit from high levels of medical care from AXA Partners, AXA's international entity specialised in assistance services, travel insurance and credit protection.

Free access to medical teleconsultations will be made available across 110 destinations.

The medical service complements an overall Covid-19 global recovery plan as part of enhanced health and prevention protocols Accor has put in place through its ALLSAFE Cleanliness label in anticipation of the progressive reopening of its hotels across the different regions.

The hotel company’s chairman and chief executive Sebastien Bazin said, “This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context.

“In an increasingly complex environment, our 300,000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters.”

AXA chief executive Thomas Buberl added, “Partnering with Accor is a unique opportunity to enlarge people’s access to our healthcare expertise and solutions.

“As we are facing an unprecedented health crisis with Covid-19, this ambition has never been more relevant.”

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