Diethelm Travel Group has picked Shiyi Tay to head Diethelm Travel Singapore as the new general manager.
Tay will take over management duties from Judy Lum, who is retiring after nearly three decades in the industry and four years serving as Diethelm Travel Singapore’s general manager.
Yvonne Wong, who has been Diethelm Travel Singapore’s business consultant, will also be retiring at the same time.
In her new role, Tay will focus on further implementing Singapore’s digital workflows and online services, giving agents increased access to the best dynamic rates and individual assistance from the Diethelm Travel team.
Judy Lum and Yvonne Wong will both be retiring, after decades in the industry.
With more than 15 years working in Singapore’s tourism and hospitality industry, Tay most recently served as business planning manager at Tour East Group headquarters where she led a team to implement the Tourplan NX connected travel management systems across all offices to support the global inbound business.
Prior to that, Tay was the company’s business system manager in charge of API-related matters and system upgrades. In addition to her technology experience, Tay also previously served as product development manager, focusing on product development and procurement.
“As a highly intriguing, culture-rich nation, Singapore holds a unique place in Asia’s tour offerings and I look forward to having someone as highly experienced and well-connected as Shiyi to be the next general manager to lead our Singapore services into a new travel era,” said Stephan Roemer, Diethelm Travel Group CEO.
“While we will certainly miss Judy and Yvonne’s skilled guidance, I am confident that Shiyi will be an excellent addition to our dedicated team and help create a wealth of singular new experiences for our agents and guests as Singapore travel evolves following the pandemic.”