Travel Agent NewsSTB crackdown amid agencies' failure to submit audit documentations.

10 Singapore travel agent licenses suspended

By Travel Weekly Asia

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Dec 19, 2025

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These agencies are required to fulfil existing obligations to its customers but will not be allowed to accept new travel bookings.

These agencies are required to fulfil existing obligations to its customers but will not be allowed to accept new travel bookings. Photo Credit: Freepik

On 17 December, Singapore Tourism Board announced the suspension of 10 local travel agencies for failure to submit the required documentations for audit.

These refer to the Audited Statement of Accounts (AA) and/or Annual Business Profile Returns (ABPR), which should have been filed within six months of the close of financial year, under the Travel Agents Regulations 2017.

The suspensions will remain in effect for six months, or until the documentations are submitted, whichever is earlier.

In this period, the below travel agents are required to fulfil its existing obligations to its customers but will not be allowed to accept new travel bookings.

“Any travel agent accepting new bookings during the suspension period will face enforcement action,” said STB.

Asap International Travel Pte Ltd
Asiagoodlife Pte Ltd
Betel Box Asia Pte Ltd
Fox Brothers Travel Pte Ltd
Go City Pass Asia Pte Limited
Gululu Pte Ltd
Hotelux Pte Ltd
Huamei Holidays Pte Ltd
Native Inc. Pte Ltd
Rayna Tours Pte Ltd

Round of revoked licenses in 2025

Singapore Tourism Board also revoked six travel agency licenses earlier this year.

Five had their licenses revoked for regulatory non-compliance, in June this year. Another agency, Toyou Travel Pte Ltd, had its license revoked on 4 December.

These companies are no longer authorised to carry out any travel agent activities. All six agencies must either refund customers or transfer bookings.

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